20-Year Limited Warranty Overview
Poly-Wood, Inc. warranties to the original purchaser for a period of twenty (20) years of residential use and one (1) year for commercial use from the date of original purchase.
- Welds and Joints are warranted to not break or crack for 5 years of residential use, 1 year of commercial use
- Powder Coat Finish is warranted to not peel for 5 years of residential use, 1 year of commercial use
- Hardware used in production or assembly of POLYWOOD products are warranted to not break for 5 years of residential use, 1 year of commercial use
- Woven inserts are warranted to not crack or rot for 5 years of residential use, 1 year of commercial use
- Sling fabric is warranted from becoming non-functional because of loss of dimensional stability from exposure conditions including sunlight, mildew, rot and abnormal atmospheric conditions for 3 years of residential use, 1 year of commercial use. Abnormal or excessive discoloration and fading is covered. It does not cover discoloration from atmospheric pollution or other debris.
- Cushions are warranted to be free from workmanship or material defects for 30- days from purchase. This warranty does not apply to normal wear and tear effects on the cushions, which are received by regular use of the cushions. Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper assembly and acts of God
- Umbrellas are not covered under the POLYWOOD warranty
Proper maintenance of your product is required to support the benefits of this warranty. This warranty is voided in the event that there are indications of abuse or neglect to the furniture. This warranty does not apply to normal wear and tear effects on the furniture, which are received by regular use of the furniture.
This warranty shall only be applicable and enforceable in the United States of America and Canada.
This warranty is effective for products purchased on or after 11/1/2013.