Berlin Gardens Furniture Warranty

TWENTY (20) YEAR LIMITED WARRANTY (RESIDENTIAL)
FIVE (5) YEAR LIMITED WARRANTY (COMMERCIAL)

 

Berlin Gardens, LLC (“Berlin Gardens”) warrants to the original purchaser that its polyethylene outdoor furniture products will be free of original defects in workmanship and materials for a period of twenty (20) years of residential use or five (5) years of commercial use starting on the date of purchase. At its option, Berlin Gardens will repair or replace this product without charge for materials and labor, providing our inspection indicates that an original defect exists. Should Berlin Gardens choose to replace the product, and the product is no longer available at the time warranty service is required, a substitution of similar performance and equal or greater value will be made. Polyethylene is a synthetic product and may scratch or fade slightly when exposed to sunlight or stain after prolonged contact with other substances. Some expansion and contraction is to be expected due to extreme changes in humidity and temperature. The foregoing shall not be considered defects in materials or workmanship and are not covered under this warranty. Stainless steel fasteners are warranted not to fail structurally for the applicable warranty period. Swivels are warranted not to fail structurally for five (5) years of residential use or two (2) years of commercial use. Stainless steel may rust in certain extreme conditions (such as coastal areas) if not maintained. This warranty does not cover rusting fasteners or structural failure due to rusting fasteners, damage caused by unauthorized service or repair, alteration of this product, abuse or misuse, normal wear and tear on materials, or any attempt to use the product in a manner or for a purpose other than for which it is customarily intended. This warranty also does not cover scratching or chipping of polyethylene, however, this warranty shall not limit any warranties made by the manufacturer for such items which may extend to you.

Cushions are warranted to be free of original defects in workmanship and material for a period of one (1) year of residential use and are not warranted for commercial use. Compression of cushions shall not be considered a defect in materials and workmanship and are not covered under this warranty.

Berlin Gardens makes no warranties other than those which are specifically described herein. Berlin Gardens makes no implied warranty of merchantability or implied warranty of fitness for a particular purpose. Some states do not allow limitations of implied warranty so this limitation may not apply to you. In that event, any such implied warranty is limited to that required by law. Berlin Gardens shall not be liable for incidental or consequential damages, including, but not limited to, lost profits or other economic or commercial losses. The sole remedy provided in this warranty is repair or replacement of this product. Any cost of shipping and handling shall be paid by you. Claims for original defects in workmanship or materials shall be made in writing to Berlin Gardens no later than ten (10) days after the expiration of the warranty period at the following address:

Premium Poly Patios
P.O. Box 1068
Miami, FL 33166 Phone: (877) 904-1234
Email: customerservice@poly-lumber-furniture.com

Your claim must explain the nature of the original defect and include your name, address and telephone number. In the event of a non-warranty repair, you will receive a written estimate prior to any repair work being performed. This warranty gives you specific legal rights and you may have other rights which vary from state to state. As defined by federal law, this is a limited warranty. Revised 7-16-13

p65 warning imageWARNING: this product's hardware may expose you to chemicals, including Lead, which is known to the State of California to cause cancer. For Further information, go to https://www.p65warnings.ca.gov/