Frequently Asked Questions
Will the colors fade? Our Outdoor furniture is made of high-density poly lumber which is UV stabilized colored plastic. The color is solid throughout the material and is fade resistant!
What is it made of? Poly Lumber is a high density polyethylene (HDPE) plastic derived from POST-consumer waste such as milk jugs and plastic packaging that would otherwise end up in a landfill! The material is then cleaned in a decontamination process to an extremely high purity level. The purified recycled plastic is formulated with Ultra-Violet (UV) Stabilizers and color pigments, and formed into various shapes and profiles used to create beautiful and more importantly virtually maintenance-free furniture! It is built to last for years!
What are your ordering procedures? Our preferred method of ordering is on our website. If you would prefer you may contact us by phone at 1-877-904-1234 Monday-Sunday 9:00 am to 7 pm EST.
How can I track my order? Please allow 1-3 weeks for delivery of your purchase. You will be emailed an order confirmation upon placing your order. To receive an update on your order please email customerservice@Poly-Lumber-Furniture.com for order status.
Where is your furniture made? All of our furniture is hand crafted in the USA by high quality craftsman who share a level of commitment and service comparable to ours.
If assembly is required is it difficult? All furniture is at least partially assembled. All that can be previously assembled has been, so that all you may need to do is attach legs, arms, back, etc. Assembly instructions are included with each shipped item. All hardware is included and holes are predrilled for easy assembly.